Job Description

Job Description

Job Description

Position Summary: The Digital Product Manager Officer- Business Online Banking will be at the forefront of crafting a seamless digital banking journey. This professional will spearhead the strategy and continuous enhancement of our online and mobile business banking services—key touchpoints that define our customer experience. The Digital Product Manager will champion the development of innovative features, guiding them from conception to launch within an agile framework. Collaborate with business stakeholders, align product vision with business objectives, ensuring that every initiative delivers tangible value to both the business and our customers.

This role is eligible for hybrid work from home opportunity under the work from home guidelines up to one day per week upon completion of onboarding.

Essential Functions:

• Lead the strategy and evolution of our business digital banking experience, managing new features from ideation to production release. Maintain an intimate understanding of the product suite (to include integrated products), product suite roadmaps, system workflow, and business needs.
• Collect data, analyze, and directly engage with customer segments to create effortless and efficient experiences for our customers.
• Work closely with stakeholders to deliver on the product vision and roadmap, translating customer experience and business priorities into actionable product stories in combination with coordinating version upgrades.
• Collaborate with design, analytic, and user experience colleagues to ensure an intuitive UX/UI that meets customer and business needs.
• Provide ongoing communications with business partners and stakeholders, educating the organization on the product, including benefits and risks.
• Develop and maintain a prioritized backlog of user stories, partnering with team members to define, track, and test user stories in an agile development life cycle.
• Maintain working knowledge of competitor, industry trends and optional product/vendor integrations, ensuring our work aligns with broader corporate strategy, priorities, and direction.
• Ensure prioritized work aligns with broader corporate strategy, priorities, and direction.
• Seek out and cultivate relationships with stakeholders.
• Understand and adhere to all bank policies, laws, and regulations applicable to the role. Complete compliance training: follow internal processes and controls as required.
• Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
• Regular and reliable attendance is an essential function of this position.
• Performs other job-related duties as assigned.

Qualifications:

• Bachelor’s degree or equivalent work experience in Business, Product Management, Computer Science, or related field; or a combination of education and strong commensurate banking system experience preferred.
• 2-5 years’ experience in product management, owning product strategy and product roadmaps preferred.
• Experience with agile/scrum practices preferred.
• Experience presenting to executive leadership with superior communications skills, written and verbal.
• Proven track record of successful delivery of digital products.

Preferred Talents:

• Organized
• Strong analytical and problem-solving skills
• Ability to troubleshoot problems that may arise
• Excellent relationship management and interpersonal skills
• Independent but also functional in a team environment
• Experience working in a fast-paced agile environment
• Results oriented
• Accurate and detailed
• Creative thinker with a vision
• Demonstrate high energy and entrepreneurial skills

Working Environment:

• Indoor work not exposed to outdoor elements or hazards.
• Sedentary work, occasional lifting and/or carrying up to 20 pounds.
• Occasional travel required.
• This role is eligible for hybrid work from home opportunity under the work from home guidelines upon completion of onboarding.

PLEASE VIEW THE APPLICANT TERMS & CONDITIONS BEFORE PROCEEDING WITH YOUR APPLICATION.

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