AccentCare is a national post-acute healthcare provider with over 45 years of industry experience. We thrive on providing patient-centric care and a warm and personalized experience within our local communities. Your Success is our Success. We strive to provide our new employees with a structured on-boarding process to help you become assimilated quickly, and cutting-edge tools to make your daily work easier and more efficient. We offer extensive training and a wide-array of opportunities for continued education and promotional opportunities. Position: Clinical Applications Manager -Homecare Homebase Reports to: Director, Software Development Job Description/Requirements: As a Clinical Applications Manager, you will: Oversee the development, implementation, and support of clinical processes in use of the software. Work with stakeholders to identify opportunities in automation or refinement of practices to monitor and measure the quality of care, productivity, and effectiveness. Gather and analyzes functional requirements of enhancement requests, identifies the required resources, and manages execution. Prepare written materials, as needed, and participate on cross-functional teams to incorporate functionality into the software application, when possible, to meet the needs of the Company. Constantly stay abreast of CMS guidelines and make necessary software changes to adhere to the compliance for the company. Supervise team of Home Health and Hospice System Analysts. Lead a team to handle all clinical/financial projects in respect to the EMR. Delegate and supervise projects that are critical to operations and leadership. Comply with applicable legal requirements, standards, policies and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPAA and Documentation Standards. Maintain a commitment to the values and mission of AccentCare. Assume additional responsibilities as assigned by one's supervisor, or another manager, related to the position/department. Requirements of Qualified Candidates: Bachelor's degree required 5 or more years of home health and/or hospice clinical care delivery experience required 8 years of experience in the use of electronic medical records and working with frontline caregivers using Point of Care software solutions preferred (Homecare Homebase) Resolution orientation Effective internal and external collaboration with all levels Persuasive techniques to gain cooperation, acceptance and agreement on business matters Ability to manage a diverse team (clinical & non-clinical) that directly or indirectly impacts business processes Customer service focused, including the ability to create an atmosphere that encourages an open dialogue about the internal and external customer's needs Ability to maintain composure in addressing stressful and/ challenging situations Ability to assess situations and assist in conflict resolution Excellent telephone, verbal and written communication skills, with the ability to communicate with internal and external customers Detail oriented, with excellent organization skills Knowledge and skills in the use of computers and software programs Knowledge of pertinent state, federal, and local regulatory requirements AccentCare
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